Interview with Janet Trogdon By Debbie Miller
Spectacular in nature … rich in history … wonderous water adventures … and hearts full of love and generosity … this where Janet grew, the magnificent Niagara-on-the-Lake. Her smile lights the room and her charming personality makes you feel that you know her for ages.
Debbie Miller met Janet Trogdon and asked her few questions as an invitation to Janet to share her insights on success , community leadership and plans.
What year did you start Niagara Holiday Rentals?
I started my vacation rental business in 2010
Why Vacation management?
I live in town and wanted to stay close to my family and friends and needed employment! I had talked to people who own vacation homes and discovered they were frustrated because they did not know how to run the rentals or had time. People I spoke with were looking for honest and caring vacation rental manager that lived in town!
Additional there were changes on the horizon within the town of Niagara-on-the-Lake regarding short-term rental by-law and licensing affecting vacation homes. The vacation rental homeowners felt they needed a strong voice to represent the interest of Vacation Home Owners!
What makes you feel, you are good vacation manager?
I have worked in the financial industry for over 25 years. So with my knowledge of accounting I knew record keeping and cash management was important. I knew I needed a transparent systematic approach to managing the money received from the guests on behalf of the vacation home owners. Plus I have strong family ties to this region that date back prior to WW2 and had a good understanding of what makes our town great! I have strong communication skills and like people!
My husband Eric had work in maintenance, problem-solving and negotiations for over 25 years! His background in facilities management through Parks and Recreation provides a strong background for problem solving and understanding the importance of a well-maintained home. Also, he had been a police officer including a hostage negotiator, which provides a unique perspective in dealing with a situation involving people from all perspectives.
What have you learned since starting Niagara Holiday Rentals?
It’s a lot tougher than we could have imagined! All the changes with the town, dealing with the government, homeowners, sub-contractors and guest. Puts every skill I have to work. We sometimes feel like why am I putting myself through this?
So when you started Niagara Holiday Rentals what was your plan!
Earn a good living, I knew I would not make a fortune!
Protect the owner’s home value of their vacation home!
Create jobs for people like me who needed to work while living locally!
Have a voice in my community!
If I was someone looking to rent a vacation home in Niagara-on-the-Lake. Why should I book with Niagara Holiday Rentals?
I know what guest are looking for in a vacation rental! My husband Eric family has been renting vacation rentals for over 50 years! Whenever I go away I rent vacation homes. When I check into a vacation rental, I do not want the wind taking out of my sails having to fix things or clean it. No one likes to be disappointed that the house is not what it showed on the web site!
People who go on holidays work all year for their vacation! The last thing Niagara Holiday Rentals wants is our guest to feel let down or feel they have been misled!
I want every guest to have a positive experience and relaxing stay with Niagara Holiday Rentals!
Niagara Holiday Rentals has the highest number of repeat guest! This is very important to my team and myself!
Where do you see Niagara Holiday Rentals in 5 years?
I want Niagara Holiday Rentals to be an even stronger brand in the vacation rental market!
To continual to grow on the path we are on! With more quality homes, offering good value, and providing opportunities for jobs in good working conditions!
To have excited guest returning every year! Happy homeowners!
Niagara holiday rental is excited to say this year 2016 we are signing up 4- 6 new vacation rentals in Niagara-on-the-Lake!
Originally posted 2016-06-07 01:20:05.